FAQ
Find answers to common questions about these services.
You can order through our website, visit our store directly in Cilacap, or contact us via phone/WhatsApp. We are ready to assist with your order quickly and easily.
Yes, all batik sold at our store are authentic with the best quality. We use high-quality materials and traditional manufacturing processes to ensure the authenticity and durability of our products.
Delivery time depends on location. For Cilacap area, delivery usually takes 1-2 business days. For outside the city, we use fast courier services with an estimated delivery time of 3-5 business days.
Yes, we often run special promotions such as holiday discounts, bulk purchase discounts, and customer loyalty programs. Follow our social media for the latest updates.
To care for batik, avoid washing with a washing machine, use mild detergent, and dry in a shaded area. Avoid direct sunlight to prevent fading of colors.
Yes, we accept custom orders according to customer requests. You can choose the design, color, and size you prefer. The production process takes 7-10 business days.
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